Microhills Workplace Policy

1. Purpose

This policy establishes the framework for creating a professional, inclusive, and innovative work environment. As a partner of choice for enterprises, SMEs, and technology challengers worldwide, Microhills is committed to fostering a culture that enables employees to deliver exceptional value in custom software development, web design, cybersecurity, AI solutions, data management, business transformation, and workforce and technology consulting.

2. Scope

This policy applies to all employees, contractors, and consultants engaged with the company globally, including full-time, part-time, and remote personnel.

3. Core Values

All employees are expected to uphold the following values:

1. Innovation – Encourage creative problem-solving and continuous improvement.

2. Integrity – Act with honesty, transparency, and accountability.

3. Collaboration – Foster teamwork, knowledge sharing, and mutual respect.

4. Excellence – Deliver high-quality solutions and services to clients.

5. Inclusion – Promote diversity, equity, and inclusion in all operations.

4. Workplace Conduct

4.1 Professional Behavior

• Employees must maintain professionalism in all interactions with colleagues, clients, and stakeholders.

• Harassment, discrimination, or any behavior that undermines the dignity of others is strictly prohibited.

4.2 Confidentiality

• Employees must protect client and company data in compliance with internal security standards and applicable data protection laws.

• Unauthorized disclosure of proprietary information is prohibited and may result in disciplinary action.

4.3 Health and Safety

• Microhills is committed to providing a safe work environment, whether in-office, onsite at client locations, or remote.

• Employees must comply with all health and safety guidelines and report hazards promptly.

4.4 Cybersecurity

• Employees must follow all cybersecurity policies, including secure password practices, device protection, and safe handling of sensitive data.

• Any breach or suspected threat must be reported immediately to the IT or security team.

5. Work Hours and Flexibility

• Standard office hours are Monday to Friday, 9 am to 5 pm, with flexibility offered to support work-life balance, client needs, and global collaboration.

• Remote and hybrid work arrangements must adhere to company guidelines and maintain productivity standards.

6. Professional Development

• Employees are encouraged to continuously upgrade their skills through internal and external training, certifications, and workshops in technology, project management, and client engagement.

• Mentorship programs and knowledge-sharing sessions are facilitated to enhance career growth.

7. Performance and Accountability

• Employee performance will be evaluated based on contribution to client success, teamwork, innovation, and adherence to company values.

• Feedback is provided regularly to ensure professional growth and alignment with company objectives.

8. Client Engagement

• Employees must prioritize client satisfaction by delivering high-quality solutions, clear communication, and timely updates.

• All engagements should reflect the company’s commitment to excellence, ethical practices, and innovation.

9. Inclusion, Diversity, and Equity

• The company values a diverse workforce and inclusive culture where every employee can thrive.

• Recruitment, promotions, and project assignments will be based on merit, performance, and alignment with company values.

10. Policy Compliance

• Violations of this policy may result in disciplinary action, up to and including termination.

• Employees are encouraged to raise concerns or report incidents through designated channels without fear of retaliation.

11. Policy Review

This policy will be reviewed annually to ensure alignment with evolving business needs, legal requirements, and industry best practices.

Approved by: Executive Director, Human Resources.
Effective Date: January 1, 2025