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Sales and Marketing Officer
JOB DESCRIPTION: To be responsible for ensuring that the Sales and Marketing service in relation to Computer hardware, peripherals, devices, phones and software is delivered in an effective and cost effective manner within specified budgets and approved program. Incumbent will ensure an excellent customer service is provided to various categories of customers and also ensure the sales and services are delivered in line with business plan expectations and that the service continuously improves to meet best practice and customer expectations.
OTHER KEY RELATIONSHIPS:
To build effective relationships with a range of partners including key internal officers/teams, external customers, solicitors, and developers.
1.1. To contribute to the Annual Operational Plans and monitoring and to report on performance.
1.2. To assist the Systems Integration Manager in the preparation of reports to Senior Management Team, Sub-Committees, Board and IT Forum meetings as required.
2. POLICIES & PROCEDURES
2.1. To deal with all complaints, as referred via the Company Complaints Policy and Procedure.
2.2. To act at all times in accordance with the Company’s published policies and procedures
2.3. To ensure that the Company’s Equal Opportunities, Diversity and Health and Safety Policies are complied with and promoted.
2.4. To ensure that the requirements of the Data Protection Act are complied with.
2.5. To ensure that inventory status is consistently maintained and performance collated and reported to the Performance Manager.
2.6. To be aware of and contribute to the Company’s Policies and Procedures for Risk Management.
2.7. To contribute to the Company’s culture of achieving Best Value through raising standards of performance and improving efficiency
3. FINANCIAL MANAGEMENT
3.1. To manage and control any budgets assigned to you.
3.2. To process invoices in accordance with agreed procedures and timetable.
3.3. To achieve efficiencies through procurement initiatives working closely with partners and stakeholders.
3.4. To monitor both budgetary and service delivery performance against targets, in order to achieve high standards of delivery and resident satisfaction are achieved
4. KEY RESPONSIBILITIES
4.1. To act as the day to day lead for all Computer hardware, peripherals, devices, phones and software sales and marketing activity within
Jeabs Technologies Incorporated. To provide expert advice both within the Company and externally on all aspects of sales and the sales process.
4.2. To be responsible for the preparation and monitoring of the Computer hardware, peripherals, devices, phones and software ownership policies
of the Company, including identifying Information and communication technology trends and new legislation and making appropriate proposals to meet changing situations.
4.3. To be responsible for the programming and financial control of marketing Computer hardware, peripherals, devices, phones and software to ensure the effective application of all appropriate procedures, including the preparation of marketing plans, strategies and budgets.
4.4. Work closely with the Development Team to ensure that all forecast programmed targets in relation to Computer hardware, peripherals, devices, phones and software sales are met.
4.5. To be responsible for the delivery of the stair casing and resale activities to ensure the income generated further revenue in accordance with annual targets.
4.6. To provide an effective administration of other forms of sales and overseeing the process for disposing of properties considered surplus to requirements.
4.7. To ensure that the commercial leases entered into for or on behalf of the company are regularly monitored, updated and renewed as required by the lease terms.
4.8. Ensure the delivery of an excellent quality sales service against Key Performance Indicators, which are continually improved and meet the diverse needs of stakeholders.
5. NEW SCHEMES
5.1. To ensure that appropriate marketing plans are produced and presented to the management
5.2. In accordance with the production of marketing plans for sales schemes, the Sales & Marketing Manager will co-ordinate appropriate market research information e.g. acquiring comparable values, internet research, speaking to local competitors to obtain comparable prices.
5.3. Working in collaboration with the Communications Officer, co-ordinate all marketing campaigns, including launch events, PR, website updates, and appropriate press releases.
5.4. To co-ordinate the set up and management of show Computer hardware, peripherals, devices, phones and software .
5.5. To ensure a customer focused viewing service to customers for available schemes.
This will include assistance with viewings at evenings and weekends.
5.6. To prepare sales strategies and ensure that all Computer hardware, peripherals, devices, phones and software s are sold on time and to budget.
Ensure that services are continuously improved and meet the diverse needs of stakeholders.
5.7. To prepare full marketing feasibility assessment reports and assists the Head of
Development & Sales in the design and development of new schemes.
5.8. Ensure that all “offers” with regard to market sales are managed in accordance with the
approved Sales and Marketing Strategy process.
5.9. Working with internal / external IT providers to keep under review new systems and to
influence the internet strategy towards web based sales.
5.10. Develop and maintain sales cash flows to ensure that forecast sales targets are met.
6. JTI LOYALTY PROGRAM
When requested and when appropriate to do so, to lead the provision of sales and marketing services to members.
7. STATUTORY SCHEMES – Right To Acquire, Right To Buy, Social Computer hardware, peripherals, devices, phones and software Buy
To ensure that all applications are processed in accordance with statutory guidelines and within our Policies & Procedures.
a. To promote the Company in a positive and professional manner.
b. To carry out any other duties, as directed, commensurate with this post
The job description will be reviewed at regular intervals
9. EDUCATION: A bachelors degree in Business Administration, Accounting, Finance and Banking or related fields is required.
English language grade of CLB 7+ in IELTS, CELPIP or TIF is required.
10. EXPERIENCE: 2 years experience in sales and marketing of niche ICT products and services is required. Skill in inventory management systems, accounting tools, presentations, Marketing campaigns, Marketing intelligence and use of MS Office tools are required. Ability to create graphic designs with array of tools and carry out website update , maintenance, issues resolution and publish contents are required. Membership and affiliation to sales and marketing organisations and knowledge of marketing in Canada will be an advantage.
11. OTHER SKILLS
·Performance driven with initiative to assess complex situations and make decisions quickly and effectively and deliver excellent customer service
·A positive ‘can do’ attitude
·Excellent time management, able to work under pressure
·Self motivated to achieve targets.
·Excellent communication skills required orally and written
·Excellent Administration skills
·Effective working within teams and individually
·Able to deal with customers in a positive and constructive way
·Ability to represent the Company to external agencies including the courts
·Ability to work in a challenging and diverse environment
Attractive and competitive with what is obtainable in the industry. Successful candidate will also benefit from our employee retention programs , bonuses and allowances. These include Extended Medical Insurance, Pension Plan, Work Accident Compensation and Death Insurance.
Interested applicants to please send application with job title and resume to Career@jeabstech.com